How to switch the language or adjust to a new domain?

Even though there is no way to switch Targetprocess to a new domain with one button click, you can still adjust it manually with the help of the following features.

Localization

Targetprocess is localized for the 7 most requested languages! You can use Targetprocess in English, French, German, Spanish, Portuguese (the Brazilian variety), Japanese and Russian.

Native speakers have provided translations for the 5 new languages via Alconost.com. We use Transifex and Transperfect, localization platforms, to implement the translated text.

To implement localization for your Targetprocess account:

Go to “My Profile” (by clicking on your portrait in the upper right hand corner), then select the “Account Settings” tab and adjust your language accordingly. Click “Update Settings” to finalize the change.

Go to your profile….

....and select your preferred language in Account Settings.

Don’t forget to click “Update Settings” to apply the translation!

Some important things to keep in mind:

• Localization is applied per user, so you can now have an international team that uses Targetprocess in several languages
• We still only provide product support in English and Russian
• New features will be localized as they are implemented, but the translation may come slightly later than the feature
• We implement languages according to user demand. If immediate implementation of a certain language is critical for your team but not widely requested, then there may be a translation fee
• To request a new language, contact your product specialist or our sales team
• New translations will take approximately 3-4 weeks to implement

A list of items that will not be translated with localization:

• Our user guide
• The administrator’s user interface
• Custom fields and custom terminology (although we provide translation for default terms)
• The Solution Gallery
• Targetprocess videos
• Email templates (things like email notifications for tasks)
• Mashups
• Date and time formats

If you have any questions or comments about localization, please drop us a line! We eagerly welcome your feedback on any mistakes, typos, incorrect translations, or suggestions for better translations.

For feedback on specific items, please specify the existing translation, your suggestion, the place where this string appears, and (if possible) a screenshot of the message. This will help us to correct the error faster. Please note that the messages may be complex (dynamically composed of several parts) so your correction may not always be applicable.

Terminology

Most of the entity types can be renamed at Process Settings:

Please add your votes to the corresponding ideas if you’d like to rename Tasks, Test Cases or Test Plans.

Roles

All the roles in assignment section are configurable as well:

States

The states are set up separately for each entity in every process:

Custom fields

If you need to have some specific fields on top of the default ones, feel free to add them:

Localization for Service Desk

Service Desk is now fully translated to 10 languages, all thanks to a number of awesome people who volunteered to contribute to the translation process. This is really impressive, as we did not have the chance to hire translation agencies for this feature. Such support from the community is really appreciated and makes us feel that maybe we did one or two things right.

The following languages are now available:

• Dutch
• French
• German
• Hungarian
• Italian
• Norwegian
• Polish
• Portuguese (Brazil)
• Russian
• Spanish

There is a global, default language which be set at Service Desk options by an admin, but users can select the one they individually prefer in their personal settings. This will be useful if you have people working in different locations.